"Excellent treatment in a clean and friendly..."

About: Russells Hall Hospital

What I liked

I was treated with the utmost of care. The department was extremely clean and tidy and I have absolutely no complaints about the care I received.

I once waited for treatment for 6 hours in another hospital where there were only 5 people in the waiting room. Now that was an appalling hospital and nothing like this one.

I have, and will continue, to recommend this hospital to my friends and family..

What could be improved

More car parking spaces and easier access for the disabled.

Story from NHS Choices

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Response from Russells Hall Hospital

Thank you so much for feeding back your positive experience of the care you received in the Accident and Emergency Department. I have passed your comments on to the matron and head of service who will ensure the team is aware of your kind words.

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