"Absolutley first class"

About: Yeovil District Hospital

What I liked

I am writing to express our appreciation for the excellent service and caring approach from all your hospital and ambulance staff following the admission of our daughter to the resuscitation room very late on Friday night 22nd June,

The paramedic ambulance staff were amazingly supportive and re-assuring as well as efficient and skilled in managing the situation, They were even kind enough to follow up with us a few hours later when they were back in the hospital, an act of generosity and kindness which was really so helpful to us at a time of great vulnerability and worry.

The resuscitation unit staff were re-assuring and helpful, and treated us with kindness as well as exercising their clear professionalism. We would like to thank the Doctor and the nurse in resuscitation, who cared for our daughter and were so supportive of us at such a difficult time.

Our daughter was transferred to the Children’s ward on level 10 where we also received the same caring and professional approach. She was discharged on the Saturday morning.

We would be very grateful if you are able express our thanks and gratitude to all the staff, for both their professionalism, kindness and the real human touch they gave in supporting us.

Anything else?

We felt enormously relieved and grateful to live in a community with a health service which is not only readily available but is staffed by such dedicated and caring professionals.

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Responses

Response from Yeovil District Hospital

Thank you for your kind comments which we will pass on to the staff.

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