"First rate"

About: Royal Brompton Hospital

What I liked

I have been treated for sleep apnoea by the hospital since 2005. After the initial overnight stay to be fitted with a CPAP machine there have been annual check ups.

These have always been very positive experiences with kind caring and efficient staff.

The technical staff have always been at the end of a phone line to contact if the consumables for the machine need replacements and these have been despatched within 24hours.

My most recent appointment fell during the Olympic period ,and to save the journey at this busy time I was contacted by the staff to have an over the phone consulatation. As all was well my end this saved an expensive and unnecessary journey.

I have nothing but praise for the hospital and my sleep apnoea is under good control.

They offer a first class service and the staff should be justly proud of this.

Story from NHS Choices

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Response from Royal Brompton Hospital

Many thanks for your comments. We will pass these on to staff and use your feedback to help us deliver the best possible care and treatment for patients and their families. Thank you once again for taking the time to share your experiences with us.

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