"I wasn't treated as an individual."
About: Royal Blackburn Hospital Royal Blackburn Hospital Blackburn BB2 3HH
What could be improved
I know the waiting area was temporary but it was very crowded. The care was very uninformative. I was offered pain relief for my problem and no other advise. I then went to Liverpool A&E and although they couldn't do much more physically for me they spent a lot longer reassuring me and advising further care. I left the Blackburn A&E in tears and very upset, hopefully never to return.