"A frustrating experience"
About: Hull Royal Infirmary Hull Royal Infirmary Hull HU3 2JZ
Posted by edwards14
What I liked
I found the operating theatre staff very professional and informative.
What could be improved
Appointments/waiting time: five patients spent an average of eleven hours waiting in Ward 6 for a daytime operation/treatment. Surely the frustrating amount of waiting time could be reduced by allocating a morning of afternoon appointment to patients.
Availability of doctors on Ward 6: after my operation I had to wait two hours for a doctor to become available to authorise a prescription for antibiotics, which I was told I needed to take immediately. By the time the presecription was issued, the hospital pharmacy was closed, as were other local pharmacies.
Doctors to be aware of patients' existing medication: when I collected my medication the following day from the local chemist, I read in the patient information leaflet that this medication (Klaricid tablets) should not be taken with simvastation. I had advised medical staff on Ward 6 on a number of occasions of my medication, which includes simvastatin.
Staff levels on Ward 6: I could not get any advice by telephone from Ward 6 as no-one answers the phone.