"Best hospital enviroment and staffing!"

About: North East London Treatment Centre Care UK

What I liked

I went to the treatment centre for a routine endoscope and as a young adult i was both excited and nervous about the proceedure. When i arrive i was greated by the nicest nurse i have ever met, directed to my bed and prepared for the nurse. The Doctor came over to me and talked me step by step throw my proceedure.

The highlight of my visit was the nurse that joked with me and made me feel so at ease following up to the proceedure that i was as calm as could be.

Throw the whole proceedure she was by my side talking me throw everything, and when the scan took a turn to the worse she calmed me down and still was focused souly on me and how she could help me during the proceedure. The nurse prepared me and made my day.

The next morning i got a call from the nurse who talked me throw the details of my scan and checked up on me just to make sure everything was fine.

I can honestly say that this department at King Georges was the best hospital experience i have ever had and i wanted to leave this feedback to show how this hospital and their nurses are undervalued and sometimes critised where i see no faults at all.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from North East London Treatment Centre Care UK

Dear James

Thank you very much for taking the time to leave your feedback, it's great to hear about your experience of the North East London NHS Treatment Centre. I will be forwarding your lovely comments and compliments onto our Endoscopy team.

Kindest regards

Stacy

  • {{helpful}} of {{total()}} people think this response is helpful