"Please offer earlier appointments to those who..."
About: St Albans City Hospital St Albans City Hospital St. Albans AL3 5PN
Posted by Mrs JGM
What I liked
I am currently under the care of the Gynaecology team.
I had my first appointment here in early June. I was very impressed with the consultant who took time to listen to my concerns and diagnosed an additional problem which I had just put up with over the years. I had additional tests arranged and was due to see the consultant for the results of these tests, and to find out what surgery I would need.
I suffer from Trigeminal Neuralgia, and I had a very severe attack this morning which rendered it impossible for me to leave the house. I phoned to cancel my appointment only to be told that the next available appointment is the 15th September.
I know that this cannot be right as I saw this consultant earlier this month and had an appointment arranged for today at that appointment so I don't understand how the next available appointment is two and a half months away.
What could be improved
There needs to be earlier appointments available for people who have to cancel their appointments because of illness. Two and a half months is an unacceptable time to wait.