"Put at ease by a kind nurse"

About: Community Health Services / Phlebotomy

(as the patient),

I went to the clinic to give blood. As I don't like needles the nurse had a little talk with me and I relaxed a lot. She was very professional in her work.

Her name was Debbie. She put me at ease straight away.

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Response from Kelly Owen, PALS Officer, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear Harbour669,

Thank you so much for posting such kind comments about your experience of the phlebotomy service .

The staff concerned will be so pleased to receive your feedback.

Kind regards,

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