"Effective treatment delivered professionally, efficiently and courteously "

About: Ayrshire Central Hospital / Douglas Grant Rehabilitation Centre

(as the patient),

My Hospital treatment was arranged, administered and supervised by Dr Paul Matteson together with his team of M. S. Specialists.

Collectively and individually they accurately assessed my condition.

Thereafter they administered a well considered and effective treatment which made a huge and positive difference.

Throughout my treatment, each individual member of staff acted professionally, efficiently and courteously. Each one of his team from the tea lady to the consultant are a credit to the NHS.

Being ill is never a pleasant experience but these people went the extra mile to make my experience as pleasant as humanly possible.

Please send them my warmest thanks. Sincerely.

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Responses

Response from NHS Ayrshire and Arran

Thank you so much for your kind comments.

We are always pleased to hear when someone has had a good experience of the care they have received and it is extremely encouraging to know that patients appreciate our efforts.

We will make sure this is shared with the rest of the team who will be delighted to hear your comments.

Best wishes

Paul Mattison

Consultant in Neurological Rehabilitation

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