"Seacroft x-ray Department and CT Scanning at LGI"

About: Leeds General Infirmary / Cardiology Seacroft Hospital

(as the patient),

I self referred for a chest x-ray on on day at the end of July at 2. 00pm. After having my chest x-ray dealt with in an efficient and timely manner by profession staff, I left and went home. At 3. 30pm I was contacted by the CT scanning department at LGI advising I needed a CT scan and this was arranged for the next day at 945am.

I was advised my GP had received the result of my chest x-ray the same afternoon by fax. On Thursday I rang the CT scanning department and was dealt with in a sympathetic and soothing manner by a member of staff named Angela. Angela eleviated my fears and was a great comfort to me when I was so distressed.

My thanks to Seacroft Hospital who do a great job servicing the community in East Leeds and to Angela and the staff at CT scanning LGI.

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Responses

Response from Leeds Teaching Hospitals NHS Trust

Dear Woodnook

The Patient Experience Team at LTHT would like to thank you for taking the time to place these positive comments. Your feedback is valuable to us and positive comments are appreciated by staff. We have therefore passed your comments onto the department involved in your care.