"Professional and courtesy of staff was impressive"

About: Sentinel Healthcare Southwest Community Interest Company / Shoulders, Knees & Feet (muscles & bones)

(as the patient),

I was the first appointment of the day and I saw Andy Hill, physiotherapist and was given a thorough examination of my injured shoulder.

He thought I required an X-ray for which I waited for twenty minutes. 10 minutes after the X-ray I returned to Andy who offered me his diagnosis. He, in turn, consulted a Mr Murphy. Following his conversation with Mr Murphy he telephones me to say that there had been changes to my treatment.

I was very impressed with my treatment- the professionalism and courtesy of the staff and the treatment in modern, clean surroundings.

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Responses

Response from Sentinel Healthcare

Dear duckling266

Thank you for adding your opinion.

It’s great to read that you were pleased with the service and the treatment you received.

Your story will be shared with the staff so thank you again for taking the time to give your feedback.

Best wishes

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