"confusion with my referral "
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Neon328 (as ),
This is my first experience with TRAQS system. It has been an unmitigated disaster.
Somehow, an urgent referral for podiatry became translated as a routine referral for general diabetic advice, It has cost me several phone calls to the hospital, podiatry service and GP surgery to sort things out.
It seems to to me that the TRAQS computer system is not working. My appointment was sent out with very little information as to what the test/consultation is about. Also quite often the appointments are not at the nearest hospital or clinic