"Felt as though relative was in 'safe hands' at North Devon District Hospital A&E"

About: North Devon District Hospital / Accident and emergency

(as a carer),

When he rang A&E he was seen straight away. Close to hospital-only ten miles. he was very upset and crying when he fell on the floor and became unconscious- he was highly embarrassed.

When we got to A&E he was treated straight away - we felt confident that he was receiving good treatment. Doctors didn't explain what treatment he was given but we left it with them- we felt he was in 'safe hands'.

We are confident about the treatment and care he will receive.

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Response from Jayne Kruszewski, Customer Relations Manager, Northern Devon Healthcare NHS Trust

Dear earthy890

Thank you for commenting on your recent attendance at the Emergency Department (A&E)

I'm pleased to see you were seen swiftly and that as a carer you were happy to leave your charge in safe hands, at what was obviously a very worrying and stressful time for you.

I do hope he has recovered and is receiving the necessary treatment, and you wont need to attend again in the near future.


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