"Satisfied with experience at North Devon Hospital. Better than help from GP or Pharmacist"

About: Devon PCT North Devon District Hospital / Accident and emergency

(as the patient),

Had to wait twenty minutes to see the triage nurse and then I awaited treatment which I had no idea how long I would have to wait for.

Good experience, as expected. I was given some idea there would be a wait to be seen and feel I was well informed. Also had out-patients appointment this morning which I expected. Parking was not a problem today but on previous visits I have found it to be so.

I have come to A&E today as i have had a bad experience with my GP, I felt 'fobbed off'. This problem has existed for 6 weeks so I really wanted to just get some help/treatment- I came to A&E as a last resort. I also asked my pharmacist in my local Chemist what they suggested and they didn't help

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Responses

Response from Katherine Allen, Deputy Director of Strategy and Transformation, Northern Devon Healthcare NHS Trust

Dear Wish692

Many thanks for taking the time to record your feedback and I am glad our service met your expectations.

Please do use Patient Opinion or our PALS desk (01271 314 090) to let us know future feedback.

Kind regards

Katherine

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