"Thank you to the staff on B50"

About: Nottinghamshire Healthcare NHS Foundation Trust

(as a staff member posting for a patient/service user),

A patient recently discharged from B50 sent individual posies of flowers to staff members with personal thank yous on:

' To TB, with love. Thank you for your care, love and patience even when I'm moody. from MS'

'To SD, with love. Thak you fior your brisk efficient ways which make me feel so safe. from MS'

To JR, with love. Thank you for givingme sounds Christain advice which has aided my recovery. from MS'

To DS, with love. Thank you for encouraging me and giving me fun times. From MS

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Response from Helen Smith, AHP lead, Mental health services for older people, Nottinghamshire Healthcare NHS Trust

The staff were very pleased to have received such personal thank yous.

Helen Forrester Ward Manager wrote to MS acknowledging this:

On behalf of the staff concerned, TB, SD, JR and DC, I would like to take the opportunity to thank you for your notes of thanks and the floral posies. They were all really pleased to receive such a thoughtful gift and personal thank you.

It means such a lot to the team here when patients express appreciation in such a unique way: we all like to know what it is about our skills that patients find most helpful and your comments will help us to develop our caring qualities. So thank you again.

We all wish you well in continuing your recovery at home.

All our good wishes

Helen Forrester

Ward Manager B50

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