"Staff were under pressure, yet managed to inspire..."
About: King's College Hospital (Denmark Hill) King's College Hospital (Denmark Hill) London SE5 9RS
What I liked
These comments relate to treatment for my father.
Staff were very professional and helpful at all times. They were thorough and capable and reassuring. They were also kind and friendly.
What could be improved
The environment was 'challenging'. We arrived at midday on a Bank Holiday. There were many people waiting for attention. Staff were significantly under pressure.
So there was a lot of waiting, although I do think that the waiting was not excessive whe you see the demands made on the service.