"Very happy with the treatment provided!"

About: St Helier Hospital

What I liked

Well treated and looked after,a long wait at a&e but everything went fine in the end.

What could be improved

Shorter waits at a&e

Anything else?

Every time I went to the hospital I was well treated and looked after,plenty of advice given by the nurses and doctors.

Story from NHS Choices

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Response from St Helier Hospital

Thank you for your kind feedback about the care you received whilst a patient at St Helier Hospital.

I have passed your comments on to the teams involved and I know they will be grateful.

I was sorry to hear you had to wait for some time in A&E. There are many reasons why this might have been, including if a significant number of people arrived at the same time. Again, I am sorry you were delayed.

Having said that, I am pleased to report that - overall - we continue to do well in ensuring patients attending our A&E departments are treated as quickly as possible, with some of the best times for all A&E departments in London.

Thank you again for your feedback.

Pippa Hart

Director of Nursing

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