"My experience was both positive and negative."

About: Bradford Royal Infirmary

What I liked

I liked some of the staff because they were very friendly. on my last day and the some of the night staff were very nice. There were about four midwives that were really nice and kind furtheremore you could tell they loved their jobs.

What could be improved

Not all of staff were friendly or willing to help. For example when I called the staff there attidude was disgusting and they were not willing to help. I got more help at home than I got at the hospital, I found it very hard and painful to get out of the hospital bed and I hesitated to call anyone for help. When I was in bed and could not get out. I wasnt given a choice to pick the food I like. The catering staff lady was very rude and ignorant.

Story from NHS Choices

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