"Happy midwives :o)"

About: Norfolk & Norwich University Hospital

What I liked

I midwife I had looking after me once admitted to the room I was to be examined was brilliant, she was attentive, friendly and very helpful. I could ask questions and felt very secure and reasssured.

I had phoned to let the department know I was coming (I was 30 weeks pregnant with reduced movement) and when I arrived at reception they were aware I was coming and knew why I was there without even checking the notes, fantastic!

What could be improved

One urine sample was lost between wards, so better labelling probably required.

Story from NHS Choices

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Response from Norfolk & Norwich University Hospital

Thank you for your feedback which we will pass to the team involved.