"a failure in care and consideration"
About: Solihull Hospital Solihull Hospital Solihull B91 2JL
What I liked
What could be improved
the whole visit starting with your admission being spoken to and someone actually coming up to you and telling you who they are hello my name is etc was there a total of 5 hours before anyone actually spoke to us and that was only when theatre sent for my son, only then to find out he had not signed a consent form as nobody had actually been around to do this left in a side room and ignored and nothing explained to us, not about the operation the after care etc,was told conflicting advice by different nurse and then physio, one to leave sling on for 8 weeks and phsyio to take it off 48 hours later very very conflicting
all staff should treat patients the way they would want to be treated if they were in hospital or a member of there family, a smile goes a long way to a nervous patient