"Treatment that I should of had after my follow-up..."

About: St George's Hospital (Tooting) (London)

What I liked

I was very happy with the treatment and information I have received from my consultant.

What could be improved

After having my operation in feb 2012 and being told I needed to start my physio 6 weeks after this, I had to contact the hospital and chase up a referal to get the physio started. After a month of unhelpful phone calls to several departments in the hospital, I still have not been referred and have been left in pain and feeling very dissatified.

Story from NHS Choices

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Response from St George's Hospital (Tooting)

Thank you for taking the time to comment on your experience of our orthopaedic service. Your kind comment and feedback will be passed onto the team. If you would like assistance with the problems you are experiencing regarding a physiotherapy referral then please contact the PAL Service (pals@stgeorges.nhs.uk) where staff will see what they can do to help.

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