"Terrrific, helpful and caring staff who clearly..."
About: Solihull Hospital Solihull Hospital Solihull B91 2JL
Posted by infinitio
What I liked
Upon entering the corridor below the Day procedures unit, a very helpful chap asked me if i was looking for Day Procedures/..i answered "Yes!"..and he asked "are you steve?".. i was astonished!.. He introduced himself the staff nurse from that ward and showed me up stairs..hed obviously done his homework the previous day-he really made me feel welcome and it was just that personal touch that made all the difference to my confidence-showing that he genuinely cares or his patients.
Overall, throughout the day, he and the other staff were absolutely tremendous. The Anaesthnatist introduced himself amongst others and really displayed an excellent and high quality duty of care to me....in particular the staff nurse, who is clearly an asset to the hospotal and should be commended for being so.
What could be improved
The stale / out of date biscuits were not good but hey.. if you have'nt eaten for 18 hours, anything you can eat is good lol!