"The nursing staff are second to none and i am..."

About: Royal Preston Hospital

What I liked

The ward (2c) was spotless and my bed was changed everyday over the 2 week period i was on the ward. The staff are exceptional and nothing is too much trouble. I was having difficulty sleeping at night due to a very loud snoring womanin the bed next to me. I asked if there was any possibility that i could be moved and the next day i was moved into another bay and as a result of that, met some wonderful, warm and friendly patients, one of whom i still stay in contact with. The meals are a bit monotenous and there seems to be a vast ammount of bread involved in every meal! Handy for the ducks that pass by the window on a daily basis though! Once i was well enough i went over to Booths and purchased some 'normal' food to keep me going until i was discharged. I cannot praise the staff and the sisters in charge enough! They are worth more than their weight in gold easily. All in all i was very well looked after.

What could be improved

The receptionist on Ward 2a,b,c. They have no people skills and i felt like an inconvenience when i asked for advice on where i needed to be for admission. I dont imagine you will print this part but i am saying it anyways. i suggest some training in the subject of dealing with the public and customer relations as there is a serious lack of both these qualities. i almost felt like an inconvenience!

Anything else?

I felt very well looked after and cared for during my two weeks stay and cannot fault the nursing staff of the ward. Fatastic

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