"Very professional, kind and respectful."

About: Lister Hospital

What I liked

I attended the endoscopy unit and was very impressed by the care taken by all the staff. They were kind, considerate, respectful and informative.

What could be improved

The prescribed laxative is vile! - almost undrinkable but we talked about that.

The diet leaflet is unimaginative and confusing - eg the list of fruit and veg is curiously selective.

Anything else?

My 4th - and last vistis to the unit . I have always been impressed by the care taken of me. Thank you all.

Story from NHS Choices

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Responses

Response from Lister Hospital

We're pleased that you found the endoscopy service at the Lister to be so supportive at what no doubt has been a difficult time for you. We're sure the team will enjoy reading your feedback - including about the taste of the laxative used and the need for a less confusing diet leaflet!

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