"Disappointing to see the low nursing standards on..."

About: Manor Hospital

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My partner was a patient on the Cardiology Ward for 2weeks prior to heart surgery at another hospital.

He was not informed by the Nursing staff of what was happening to him at all,the Staff never did what they said they would do,they always said they would be back later,which never happened.they seemed more interested in talking about their private lives in front of patients.

The sister in charge clearly lacked leadership skills,she showed no compassion towards her patients at all.

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Response from Manor Hospital

Thank you for posting your comment. We are very concerned by your feedback and the cardiology team are keen to speak to you further about you and your partners’ experiences. If you could take the time to contact our Patient Relations Team on 01922 656463 or contact the Senior Sister on extension 6701 we would value your input. All feedback from patients and visitors is very valuable to us. Thank you again for taking the time to post your feedback.

Best Regards

Kathryn Halford

Patient Experience Lead

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