"Made to feel relaxed during endoscopy"

About: Heavitree Hospital / Day case surgery

(as the patient),

The nurse that was looking after me was lovely as I was very nervous she made me feel relaxed as she talked to me the whole time the endoscopy was going a head I just want to say thank you Karen. Exeter RDE at Havirtree Exeter.

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Response from Gaynor Hitchcock, Directorate Governance Lead for Trauma, Orthopaedics, Critical Care & Rheumatology, Royal Devon and Exeter NHS Foundation Trust

Thank you for taking the time to let us know about your recent visit to Heavitree Daycase Unit for an endoscopy.

It is always pleasing to receive such positive feedback and I am glad Karen nurse was able to help you relax while your procedure was underway. I will ensure your comments are passed on to Karen and the team at Heavitree.

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