"expected better qualty of care from surgeon ie..."

About: Hospital Of St Cross (Rugby)

What I liked

clean but dated hospital, cedar female ward, most staff very good ,they seemed worked off there feet,

What could be improved

surgeon needs to learn better bedside manners, no info from nurses or surgeon on discharge ie what to expect, tablets, post op care, what exactly was done, etc left hosp with no info on what happens next or what to expect etc. nb sling 1 handed in pain, i felt let down badly by this aspect of care.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››