"Treated promptly and professionally."

About: Royal Bolton Hospital

What I liked

I was treated promptly at each stage during my time in Acciedent and Emergency. The staff were courteous, friendly and professional.

What could be improved

The main waiting area could be a little more appealing but it was adequate.

Anything else?

Pleasantly surprised by my experience as I have heard so many horror stories about A & E.

Story from NHS Choices

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Response from Royal Bolton Hospital

It is a strange but true fact that people are more likely to voice concerns than compliments, so we're very pleased to hear that your experience was a good one and thank you for taking the time to post your comments. Our A and E waiting area has been undergoing some changes recently and I will pass on your comments to see if there is anything that can be done to make it a little more appealing.

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