"Friendliness of staff much appreciated"

About: Community Health Services / Phlebotomy Knowsley NHS Walk-in Centre, Kirkby

(as the patient),

At my recent blood test I was treated with the utmost respect and courtesy by Donna. All the staff show friendliness, which is much appreciated by all, specially elderly people such as myself. She deserves praise for her kindness and consideration.

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Response from Kelly Owen, PALS, Knowsley Integrated Provider Services

Dear bar820,

Thank you for taking the time to leave a comment about the phlebotomy service. It is really important to us that our service users tell us about their experience of our services.

I will ensure that the phlebotomist concerned sees your feedback.

Kind regards,

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