"It was explained clearly what my options were"

About: Sentinel Healthcare Southwest Community Interest Company / Shoulders, Knees & Feet (muscles & bones)

(as the patient),

I was referred by my doctor (GP) to see someone about my knee. Rachel was very welcoming and was able to confirm my GP's diagnosis. She explained clearly what my options were and made me feel at ease with my decision to proceed with an operation on my knee.

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Responses

Response from Rachel Newport, Sentinel Secretarial Support, Sentinel CAS, Sentinel Healthcare CiC

We hope the overall experience has been positive for you and thank you for the time you have given to provide this feedback.

Wishing you all the best for the future,

The Sentinel Team.

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