"March 2012 Patients Meeting Ward B50 QMC"
About: Nottinghamshire Healthcare NHS Foundation Trust Nottinghamshire Healthcare NHS Foundation Trust Nottingham NG3 6AA
Posted by Janzq3 (as ),
Part of our work in the Involvement Team takes us out and about to gather feedback on wards. It's great to talk to patients families and staff directly about life on the ward. Involvement volunteers are playing an important role by listening to what people say and making sure it gets passed on to key people who can bring about change.
In our meeting, one patient thought that staff had too much paperwork to do and thought it would be good if staff could spend more time with patients but at the same time understood the need for this paperwork.
This has been raised before in a previous meeting and since this our voluntary services have placed 7 volunteers on the wards to support staff and patients.
Praise was given to staff from a patient, 'I have been here for three days and the service so far is first class and the teamwork is excellent'.