"Overall, I was impressed with the treatment and..."

About: Queen Elizabeth The Queen Mother Hospital

What I liked

When I arrived on the morning of my operation, I only had to wait a short while before my paperwork was completed and shown to my bed. My bed was in a bay that only had 4 beds in it which I liked as I felt I had sufficient privacy when nurses or consultants came around my bed.

I found the staff very reassuring and professional. As an example, before my operation, I became emotional, however, a nurse came over and held my hand until I was wheeled down to theatre.

The ward was clean and tidy.

Regarding meals, the menu was large enough to suit most tastes.

Overall, I felt well cared for.

Story from NHS Choices

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