"I am not happy"

About: Northern General Hospital

Anything else?

After being rushed into hospial in November in agonising pain I was diagnosed with Gallstones. I was discharged without any info about how to control it (i found that out myself) and told i'd be seen in 12 weeks to discuss surgery.................17 weeks later I finally saw someone who I feel was uncompassionate and in some ways dismissive. I was told I'd be put on a waiting list for surgery granted i'm down as urgent but there is no guarantee it will be anytime soon. I feel wholly let down.......i have a 5 month old daughter who i cannot care for when i'm having an attack. Yes i am overweight but I have lost loads but have been stuck on the 5 same meals since november. In West Yorkshire I know someone who was diagnosed and treated (given surgery) within 8 weeks!!!

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Responses

Response from Sheffield Teaching Hospitals NHS Foundation Trust

Thank you for taking the time to give us your feedback ,and also for bringing your concerns to our attention.

We would like to look into this for you, and would be grateful if you would contact our Patient Services Team to provide us with more details. The team can be contacted on 0114 271 2400 or email PST@sth.nhs.uk