"Well worth supporting this hospital"

About: Lymington New Forest Hospital

What I liked

I went for a walk-in xray and was not only seen to quickly, but it was clean, modern and the medical staff actually smiled (with the exception of one receptionist which could do with a few lessons in customer care) and also made an effort - this after an initial visit to Southampton General which felt uncaring, disappointing and run down.

Story from NHS Choices

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Responses

Response from Lymington New Forest Hospital

Thank you for providing your feedback regarding your visit to the Radiology department at Lymington New Forest Hospital. All of the Trust employee's receive customer care training and I will highlight your concern to the manager of the service.

Kind regards

Ben Prior

Complaints and PALS Officer

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