"Absolutely shocking! Never again!!"
About: Leicester Royal Infirmary Leicester Royal Infirmary Leicester LE1 5WW
My daughter was admitted to A&E initially and then moved to Ward 16. I went to visit her 8 hours after her admission for neck and back pain. She had no pillow for the whole time, was kept in a corridor for the whole time, was not offered a sip of water or anything to eat the whole time she was there. I was distraught when I saw how she had been treated and asked if she could have a pillow and some water....in a "caring" profession I do not think that I should have had to ask, I feel very strongly that this should have been provided to meet her basic needs, particularly bearing in mind she had not eaten or drank anything from the previous day and was not nil by mouth either. There was an older lady with alzheimer's on the ward where my daughter was eventually admitted to and a patient was having to take care of her and ensure that she did not hurt herself or other patients in the absence of staff. Dinner was an hour and a half late as they "forgot to plug in the warmer" and when it did arrive it was dried out. Shocking, absolutely horrible experience as a mother and, I would imagine, as a patient. I hope I never have to go to this hospital again.