"like being in a hotel for the service"

About: Airedale General Hospital

What I liked

from the moment i went in to the hospital i was treated like a person not just another case when i arrived on ward 14 the staff were very helpful and courtious even though they were busy they took the time to deal with me. when i was shown to my bed the nurses were brilliant in taking care of me and really friendley and couldnt do enough for me. when i was finally seen by my surgeon he respected my privacy and took me to a seperate room with a male nurse to discuss my illness and what was to be expected he spoke to me in a very friendly tone and in plain and simple terms he then left me to talk to my partner and come to terms with my illness. even though i was in 2 days the staff no matter what position were excellent and sociable and cant fault them for anything and always made me comfy.

What could be improved

wage increase for the staff for the amount of work they have to do

Anything else?

keep up the good work

Story from NHS Choices

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