"Painless and reassuring"

About: Queen Alexandra Hospital

What I liked

The doctor was fantastic with my son. He treated us with care and respect and dealt with every aspect of my sons problem on the spot. I had expected the appointment to be a vague meeting to decide what treatment should be given with a follow up appointment in several months time but this was not the case. I left the department feeling confident and happier about dealing with my sons allergy issues at home. The nurses and support staff were also amazing. We have now waited over 4 months for an operation date from the ENT department for a seperate issue so I was pleasantly surprised at the speed at which we were looked after in Paediatrics. Cannot thank them enough.

What could be improved

I cannot fault the care in Paediatrics.

Story from NHS Choices

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Response from Queen Alexandra Hospital

Thank you for taking the time to provide us with the feedback. It is pleasing to see that all of our team in the Children's Unit looked after your son and your needs so well. I have passed your praise onto the team.

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