"If ever I needed any other surgery I would choose..."

About: Stepping Hill Hospital

What I liked

I saw the Consultant in January 2012 and he said he wanted me to have Carpal Tunnel surgery. He explained to me what would happen at all stages. When I went in for the operation the staff were very good at putting my mind at rest about having the operation as I was really nervous. Everyone seemed to go out of their way to be helpful and explain things. The whole area where I was (Ward D5 and the theatre area), was exceptionally clean and tidy. The whole time I was in the anaesthetic room and the theatre I was made to feel at ease and almost before I knew it they were doing the stitching up. I would like my sincere thanks to be passed on to the staff on Ward D5 and in the anaesthetic room and theatre on Monday pm 27th February 2012 please.

What could be improved

I cannot really think of anything that could be improved

Anything else?

A frightening experience that was made much easier by the attitude of the Consultant and the staff that I came into contact with

Story from NHS Choices

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Responses

Response from Stepping Hill Hospital

Thank you for taking the time and effort to send in your positive feedback regarding your admission to Stepping Hill and subsequebnt surgery. If you would like to forward your details so i can arrange for this to be filtered down to the appropriate staff and Consultant who dealt with you, it would be appreciated.

Please contact me on Tel : 0161 419 5678

Vinay Sethi

Senior Case Officer

Patient and Customer Services

NHS Stepping Hill

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