"this unit saved my life and gave me the best..."

About: Royal Sussex County Hospital

What I liked

I was a complicated patient with multiple health and mental problems, but this unit immediately made me feel safe and at ease. The reception staff are the friendliest and most helpful I have ever come across ever. The doctors and nurses are caring and professional and are always willing to listen and help.

I was in a very dark place when I first arrived at his unit, but thanks to the friendly and non prejudiced staff I was quickly put on a more constructive path with the quick and successful treatment and referred on to any further treatment they thought I would benefit from .

I recommend this Unit 100 percent.

What could be improved

they need a fish tank in the reception area as its been shown to help relax and calm patients before their consultation... other than that small suggestion I have nothing to fault them they are very good.

Story from NHS Choices

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Responses

Response from Royal Sussex County Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our Patient Advice & liaison Service (PALS) at pals@bush.nhs.uk or on 01273 664973.

Kind regards

Patient Experience Team

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