"Positive experience at a worrying and uncertain..."

About: Liverpool Womens Hospital

What I liked

My experience of Liverpool Womens was exceptional, from outpatient to inpatient and follow up after surgery. I was given help after my operation through the excelerated recovery program.

The pre operaton drink made a lot of difference and my care throughout was exceptional. The hospital was immaculate and everyone worked together to help me and everyone that I came into contact with gave me proffesional caring help. My deepest thanks to them all at a time in my life when I needed them so much

Well done Liverpool Womens

What could be improved

The food apart from that nothing

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Responses

Response from Anne Bridson, Corporate Matron for Patient Experience, Liverpool Women's NHS Foundation Trust

Many thanks for your kind comments, they are much appreciated.

We are doing a lot of work around the food provided for the patients, if you would like to give me more details please contact me via anne.bridson@lwh.nhs.uk

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Response from Liverpool Womens Hospital

Thank you very much for taking the time to post such lovely comments about your experience when you were a patient. I am delighted to hear that every step of your journey went well.

I would like to think that 12 months on, you would find a big improvement in the food as the Trust has done a lot of work to improve what is provided.

Thank you again and please accept my sincere apologies for the delay in responding.

Anne Bridson, Matron for Patient Experience

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