"Like the curate's egg - but mostly bad!!"

About: Cheltenham General Hospital

What I liked

I was given tea and a sandwich after being seen in A & E after an accident at home

What could be improved

Attitude of some doctors and night nursing staff. More attention to comfort of elderly patient who had suffered a traumatic injury at home.

Story from NHS Choices

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Response from Cheltenham General Hospital

Thankyou for your message, while we are glad that you were treated with kindness in A&E we do take seriously all feedback about the attitude of staff. We encourage standards of behaviour which should not leave you feeling that this was lacking.

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