"Cannot thank the staff enough at New Victoria Hospital"

About: New Victoria Hospital / Day surgery

(as the patient),

I was diagnosed with wet macular degeneration of the right eye, I was shown all x-rays/photos of the illness and given thorough exploration of the treatment involved.

I attended the day surgery recently to be given an injection in my right eye, when I arrived I was treated with the utmost respect from everyone and when the doctor came along he explained the whole procedure again and asked if I had any questions that he would answer.

After the treatment I was returned to the day ward and given a cup of tea and biscuits, before I was allowed to go home I was given drops to put in my eye and list of phone numbers if there were any problems.

I cannot thank all the staff enough for making me feel at ease.

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Responses

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Very many thanks for taking the time and trouble to let us know about your recent positive experience at the new Victoria Hospital Day Surgery Unit.

I will ensure that your very kind and thoughtful comments are passed on to the staff concerned. They, I am sure, will be thrilled to hear of your feedback.

Paul

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