"Very little time with dermatology consultant"

About: Sentinel Healthcare Southwest Community Interest Company / Dermatology (skin)

(as the patient),

Only one drawback was that I was in with the consultant for less than two mins, and in that time to view the skin problem of which I think was sun damage (early stages of what could be skin cancer) and during my two mins I think the problem was treated, I then left (very short time less than 2 mins).

My minor view of my time with the consultant was that a little time explaining the problem and a little advice on what to do to avoid the problem occuring again. I would have been more unhappy had I been a private patient and not NHS.

Other than my minor point, am very happy with the result (Oh and I thought the person I met at reception was rather blunt too).

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Responses

Response from Operational Support Manager, Sentinel Treatment Services, Sentinel Healthcare

Dear 'paris599'

Thank you for taking the time to leave feedback following your recent appointment with the Dermatology team. I am sorry to hear you felt little time was given to discuss your condition.

We really try hard to improve our services based on the comments we receive from our patients, and we would like the opportunity to discuss your experience more fully. I would appreciate it if you would be willing to contact the service manager- Emma Jones direct on 01752 434750

Thank you.

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