"fantastic and thank you all very much"

About: Russells Hall Hospital

What I liked

my husband had to visit your hosptial for cataract surgery from the time we entered the hospital the cleanest the friendlyness of all the staff was good also we were kept informed of every thing that was being done

What could be improved

we cannot find any way for improvement

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Russells Hall Hospital

Many thanks for taking the time to leave this positive comment. We are so pleased to hear that our staff kept you informed throughout your visit. We realise good communication is key to patients having a good experience when they visit the hospital.

We will forward your kind words to the staff in the department. It is a real morale boost for staff to receive feedback like this from patients.

  • {{helpful}} of {{total()}} people think this response is helpful