I went yesterday to the Endoscopy Suite outpatient department for a colonoscopy.
All the staff there including reception staff were very polite and helpful. The nursing staff were excellent - very kind, sympathetic and very easy to talk to and put patients at ease relating to the procedure as the majority of patients are nervous.
Even though I had read the literature that was given to me with my appointment as to what was going to happen at the test and why, the staff talked me through it again. The atmosphere was calm and friendly.
I cannot praise the staff enough. Well done!
"Excellent care at Endoscopy Suite"
About: Northern General Hospital / Gastroenterology Northern General Hospital Gastroenterology S5 7AU
Posted by selinajane (as ),
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Update posted by selinajane (the patient) 12 years ago