"I have had many bad experiences with this hospital"

About: Royal Blackburn Hospital

What I liked

I would recommend for patient safety, better service and higher standards, that if possible go to Airdale Hospital near keighley

What could be improved

Confidentiality, better communication skills between staff and patients, doctors to give clearer details about your illness, better Managerial skills on dealing with the public, if a doctor can not diagnose a patient then the hospital should refer the patient to a doctor that may be able to find the problem, do not keep referring patients back to their G.P just so the hospital can pass the budget, the patient should come first.

Story from NHS Choices

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Response from Royal Blackburn Hospital

Thankyou for placing your feedback about Royal Blackburn Hospital on the NHS Choices website. We are concerned to read that you feel there are several areas where improvements could be made and we would like to discuss them with you so we can look into them further. If you are happy for us to investigate further please contact our Patient Advice and Liaison Service (PALS) on 0800 5872586 or by email PALS@elht.nhs.uk. Many thanks.

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