"Awful"

About: Leicester Royal Infirmary

Anything else?

I was taken to a&e last week, i was in resus and the staff were very friendly and sorted everything out for me,i was then taken to amu, the night staff were friendly and careing but the day staff were awful, the doctor that saw me in the morning was very snappy, very rude and judging. The nurse that was involved in my care was also very rude and nasty, i have been on precription painkillers for 4 years, these were taken off me and i was given paracetamol so i spent the day and night in alot of pain and in the end i darnt ask the nurse for anything incase i got shouted at.

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Responses

Response from Leicester Royal Infirmary

We are really sorry to hear about your experience in our hospital. We would like the opportunity to investigate this fully and formally apologise to you and well as giving some feedback to those staff directly involved in your care.

Please contact us through our Patient Advice and Liaison Service (PILS) on freephone 08081 788 337

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