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Very good experience at Argyll and Bute Hospital, Lochgilphe...

Posted By mode48

"Very good experience at Argyll and Bute Hospital, Lochgilphead"

About: Argyll and Bute Hospital

(as the patient),

Very good experience. Made to feel very comfortable and cared for, Alex McKenzie and her colleague were very kind. Treatment was explained.

Seeing the consultant at the same appointment was great. No frequent Glasgow trips for very little, especially as I have no one to drive me.

Keep up the good work.

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Responses

Response from Maimie Thompson, Head of Public Relations and Engagement, Chief Executive's Office, NHS Highland 12 years ago
Maimie Thompson
Head of Public Relations and Engagement, Chief Executive's Office,
NHS Highland

Submitted on 24/12/2011 at 15:26
Published on Care Opinion on 25/12/2011 at 16:11

picture of Maimie Thompson

Hello

Thank you for taking the time to feed-back on your recent care. We know that a well as getting the clinical care right, making sure that patients are listened to and treated with respect is really important. We will share your feedback with staff.

Even when we get a thumbs up from patients and relatives, we believe that we can always improve so if there is anything at all that we could improve upon - we are keen to learn.

Thank you for your encouraging words.

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