"Very good experience at Argyll and Bute Hospital, Lochgilphead"

About: Argyll and Bute Hospital

(as the patient),

Very good experience. Made to feel very comfortable and cared for, Alex McKenzie and her colleague were very kind. Treatment was explained.

Seeing the consultant at the same appointment was great. No frequent Glasgow trips for very little, especially as I have no one to drive me.

Keep up the good work.

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Response from Maimie Thompson, Head of Public Relations and Engagement, Chief Executive's Office, NHS Highland

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Thank you for taking the time to feed-back on your recent care. We know that a well as getting the clinical care right, making sure that patients are listened to and treated with respect is really important. We will share your feedback with staff.

Even when we get a thumbs up from patients and relatives, we believe that we can always improve so if there is anything at all that we could improve upon - we are keen to learn.

Thank you for your encouraging words.

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