"I was very happy with my treatment"

About: West Cumberland Hospital

What I liked

The ward was almost empty as it was just before christmas ,so perhaps my experience was not totally representative.It was exceptionally clean and I was very well cared for . The surgeon was happy to spend time answering all my nerdy questions and inspired confidence. All in all, a positive experience

What could be improved


Anything else?

All post operative appointments at the fracture clinic were surprisingly punctual and it was good to see the same staff at each visit.

Story from NHS Choices

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Response from West Cumberland Hospital

Dear Verney Ashton

A recent audit of the Trust responses on this website has identified that we did not respond to your comment in an appropriate timeframe.

Please accept our apologies for this error.

Many thanks for taking the time to post your thoughts and again, apologies that we failed to respond at the time.

Best regards,


Patient Experience

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