"Excellent standars of care and pratice. I would..."

About: Basildon University Hospital

What I liked

The nurses were friendly and efficient as was the receptionist.

What could be improved

I dont think much should be improved although some extra seating where the waiting area is as it does get busy in peak times.

Anything else?

Very happy and would like to thank all nhs staff running the hospital overall as to much negativity is placed on the nhs as a whole and i have always recieved great service, care and attention.

Story from NHS Choices

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Responses

Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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